Last updated: 1 September 2026
Reports sold on this site are digital products, generated on demand and delivered immediately after payment. This policy sets out exactly when we refund them and when we do not. We would rather be clear about this before you buy than argue about it afterwards.
We do not refund for change of mind
Because reports are generated from your birth date and delivered within minutes, they cannot be returned. We do not offer refunds simply because you have changed your mind, or because you disagree with an interpretation.
Numerological interpretation is not a factual claim and cannot be right or wrong in the way a calculation can. The reports page, our editorial standards and our terms of service all state plainly, before purchase, that these reports describe traditional associations and predict nothing.
A full sample report is available on the reports page with no email required. It is a real report, not an extract. Please look at it before buying, because it is the best way to know whether this is what you want.
We do refund in these situations
Where something has gone wrong on our side, we refund in full and without argument.
The report did not arrive. Contact us and we will resend it. If we cannot deliver it, you get your money back.
The report contains an arithmetic error. Every calculation on this site is shown in full precisely so that errors are visible. If you find one, we will correct it and refund you.
The report was not what the page described. If the sections listed on the reports page are not in the report you received, that is our error and we will refund it.
You were charged twice for the same report. Duplicate charges are refunded in full, always.
How to request a refund
Email contact@lifepathcalculators.com with your order reference, which begins with LPC and appears in your confirmation email. Tell us briefly what went wrong.
We usually reply within 24 hours and always within two working days.
How refunds are processed
Refunds are issued through Dodo Payments, who processed the original payment, and are returned to the original payment method. How quickly the funds appear depends on your bank and is outside our control.
Please contact us before raising a chargeback
If something has gone wrong, email us first. We have never refused a refund for a delivery failure, a duplicate charge or a calculation error, and we are not going to start.
A chargeback costs us considerably more than the price of the report, takes far longer to resolve for you, and produces the same outcome as simply asking. One email is faster.
Subscriptions
We do not sell subscriptions. Every report is a single purchase, there is nothing to cancel, and you will never be billed again automatically.
Contact
Refund questions go to contact@lifepathcalculators.com. See our contact page.